About Us

About Us

Welcome to VORTTAN

At VORTTAN, we believe that a positive shopping experience begins with convenience, transparency, and reliable customer support.

Our goal is to provide customers with a straightforward and enjoyable online shopping experience. We strive to make it easy to explore our products, access useful information, and complete purchases with confidence.

We value clear communication and aim to provide helpful assistance throughout every stage of the shopping journey.

Who We Are

VORTTAN is a brand owned and operated by Heyuan Yueli Youpin Technology Co., Ltd.

Our company is responsible for the operation and management of the VORTTAN website and its related customer support activities.

We believe that customer trust is built through transparency, accessible information, and dependable service. We aim to provide clear product information, straightforward shopping policies, and helpful assistance whenever customers need support.

Our Commitment to Customers

A Convenient Shopping Experience

We strive to make browsing and purchasing simple and convenient through an accessible website and a straightforward ordering process.

Clear and Transparent Information

We aim to provide understandable product descriptions, transparent shopping policies, and relevant information to help customers make informed purchasing decisions.

Customer-Focused Support

We value every customer inquiry and feedback. Our customer support team is available to assist with product questions, order information, shipping inquiries, returns, and refunds.

Continuous Improvement

We are committed to improving our website, customer service, and overall shopping experience by paying attention to customer needs and feedback.

Our Business Information

For transparency, please find our official business information below:

Brand Name: VORTTAN

Legal Company Name: Heyuan Yueli Youpin Technology Co., Ltd.

Business Address:

Zone B, 2nd Floor, No. A32, Jinbi Garden, Chang'an Residential Area, East of Datong Road, Yuancheng District, Heyuan, Guangdong Province, China (Office Use Only).

Customer Support Email: service@vorttan.com

Customer Service Phone: +86 762 349 9800

VORTTAN is owned and operated by Heyuan Yueli Youpin Technology Co., Ltd., the business entity responsible for operating this website.

Contact Us

We appreciate your interest in VORTTAN and welcome your questions, suggestions, and feedback.

If you need assistance with an order, have questions about our products, or require help with shipping, returns, or refunds, please contact our customer support team.

Email: service@vorttan.com

Phone: +86 762 349 9800

Business Address:

Zone B, 2nd Floor, No. A32, Jinbi Garden, Chang'an Residential Area, East of Datong Road, Yuancheng District, Heyuan, Guangdong Province, China (Office Use Only).

Thank you for choosing VORTTAN. We appreciate your trust and look forward to providing you with a convenient and positive shopping experience.

The VORTTAN Team